online ordering, loyalty points + rewards program


What’s happened to my loyalty points? I can’t find them.

Even though you can’t see your points online (yet—thanks for you patience), they're there; we’ve transferred all loyalty accounts and points to the new system back of house.

Keep your eyes peeeled for a welcome email to our Rewards Program containing a link to your Rewards Card, which shows your points balance.

What's the difference between loyalty points/program and rewards points/program?

Nothing—they're one and the same;the latest official monikers are rewards points and Rewards Progam. Once you're enrolled in the program (see question below), you'll earn points towards free salads every time you make a purchase (read: you better join SOON).

How do I sign up for Garden Bar’s Rewards Program?

The next time your at Garden Bar, let your cashier know you’d like to join the program and provide your email address. It’ll take just a minute or two to complete your enrollment.

Once enrolled, you’ll receive a welcome email. That email will contain links to

1| sign up for birthday rewards
2| view your Rewards Card, which includes your points balance, a link to add value to your card and a QR code you can use to redeem points

How do I check my points balance?

At the restaurant, ask your cashier to

—pull up your account information
—print, text or email your receipt, which shows your balance at the bottom

Online, save your Rewards Card to your homescreen to check your points balance easily or redeem your points using the QR code!

How can I use my points to get free salads?

Once you earn 100 points, you’ll be able to use them towards Garden Bar purchases.

—100 points = $10
—each additional 10 points over 100 = $1 (130 points = $13 and so on)

To redeem your points, ask your cashier to pull up your account using your email address or phone number. Once your reward is confirmed, redeem away!

How do I sign up for birthday rewards and how do they work?

To sign up for birthday rewards (BR), click on the link in your welcome email to our Rewards Program. If you miss your welcome email, no worries—drop us a line and we’ll resend it.

Here’s the BR scoop: The first day of your birthday month, you’ll receive a $10 discount valid all month long. The discount automatically will be applied to the first order you place that month. Happy birthday, love Garden Bar!

Can I use my points or gift card with an online order?

Yes! You’ll first need to place your order online using your credit card. When you pick up at the restaurant, let your cashier know you’d like to redeem your loyalty points or use your gift card. Your cashier will change your method of payment in a flash.

Do I need to create an account online to earn and redeem points?

No. Having an online account simply enables you to save your name, order history and such; an online account does not provide any substantive loyalty program benefits.

To have your online order points automatically added to your account, simply use a linked credit card as form of payment. Don't have a linked card? No problem! Just ask your cashier to apply the points to your loyalty account, when you pick up the order.

Three easy steps:

1| The next time you’re at Garden Bar, ask your cashier to pull up your account information before you pay.
2| Pay with the credit card you want to link to your loyalty account.
3| You’ll receive an email asking you to authorize the link. Click to authorize, and you’re set—every time you use your linked card, your points will post to your account automatically!


general


Is your packaging recyclable?

Our packaging is made with PLA resin derived from plants, which is compostable, recyclable and biodegradable.

Where should I direct my request for a donation to a non-profit event or fundraiser?

Please forward inquiries to marketing@gardenbarpdx.com.

How do I apply to work at Garden Bar?

Send your resume and letter of introduction to mail@gardenbarpdx.com.


delivery + pickup


Can my order be delivered?

Orders for $250+ placed through Garden Bar Catering can be delivered for a $20 delivery fee. Orders must be placed at least 48 hours in advance of your desired delivery time. Email catering@gardenbarpdx.com to place your order.

What are Caviar, Portland Pedal Power, Postmates, Amazon Restaurants and Grubhub?

They are our ordering and delivery partners. They have no daily cutoff times or minimum order sizes, but they do charge a delivery and service fee.

Caviar NW | Caviar SE | Portland Pedal Power | Postmates | Grubhub NW | Grubhub SE


orders


How do I place an order? Can I do it over the phone or by email?

Out-of-restaurant orders must be placed through our website online ordering or through one of our delivery partners.

I placed an order and need assistance. What do I do?

Get in touch with our customer service team; email mail@gardenbarpdx.com or call 503.265.8941.

Can I make a special request for my order?

All customizations must be made when you place your order online. We cannot accommodate modifications unless they are included in your online order. The easiest way to build a custom salad is to select the Create Your Own option.


food


Where do you source your ingredients?

We source our ingredients from different farms all over the region. The mix of farms is constantly shifting to guarantee we get the highest quality and freshest products available. Our chef invests a lot of time sampling, tasting and meeting with farmers to ensure we are serving our guests the very best!

What is gluten-free on your menu?

We do our best to provide dining options that customers with gluten sensitivity can enjoy.

We make items without gluten—including all of our dressings—but these items still might contain trace amounts of gluten; none of our products officially can be labeled gluten-free since we prepare everything in-house, and our restaurants also prepare items containing gluten.

Our only gluten-heavy items are our croutons and bagel chips. For a complete list of our made-without-gluten items, visit our MENU page.

What items are dairy-free?

Most of our dressings are dairy-free. Many of our salads can be made dairy-free by eliminating certain ingredients. For a complete list of our dairy-free offerings, visit our MENU page.

Garden Bar prepares wheat, eggs, soybeans, milk, peanuts, tree nuts and fish in-house. Our operations involve shared cooking and preparation areas, so the possibility exists for food items to come in contact with other food products. We are unable to guarantee that any menu item can be completely free of allergens.

What items are allergen-free?

We handle allergens at our restaurants, including dairy, soy, tree nuts, seeds, eggs, wheat and others. While we take precautions to keep ingredients separate, we cannot guarantee that any of our foods or beverages are allergen-free, as we use shared equipment to store, prepare and serve them. If you have any allergy restrictions, please ask our staff to provide you with a full list of ingredients used in our dressings and prepared foods. Our staff is not allowed to suggest or advise on the safety of any ingredients served at our restaurants.

What are your vegan selections?

 Most salads can be made vegan by removing dairy and meat proteins and substituting a vegan dressing (we have many vegan dressing options). Our salad chefs are happy to help you make the substitutions needed to create a delicious vegan salad!

Is all of the produce at Garden Bar organic?

We strive to serve big, beautiful salads using the best possible ingredients while providing great value. We wish 100% of our ingredients could be organic all the time, but if we used only organic ingredients, the prices of our salads would exceed what people are willing to pay for them.

We purchase organic ingredients whenever possible, and their availability varies. Some of our farmers grow their produce organically but are not currently organically certified. We do not market our ingredients as organic or organically grown. We are happy to let you know what organic ingredients we have available. Please inquire when placing your order in one of our restaurants.

What is the nutritional content of your salad dressings?

Visit our NUTRITION page to get the nutrition facts for our dressings (and salads).


loyalty program


What are Garden Bar loyalty points and how do they work?

Our point-based loyalty program is free to join and enables you to save money on Garden Bar purchases.

For every dollar you spend, you will earn one point. For every 100 points, you will receive a $10 discount on your next purchase.

When you join our loyalty program, we automatically give you 50 points—halfway to earning your first reward. As a loyalty program member, you also receive a special gift on your birthday and our periodic newsletter.